The FOSSync utility will update NextGen FOS with the following tables:
If there is a record that is in Classic FOS but cannot be found in NextGen it is likely there is a issue with one of the fields in the record.
Common issues are:
- Aircraft type does not match the available aircraft models in NextGen
- Crew member or Passenger records do not have a First and Last name
- Crew height contains an special character eg. " or '
- Airport does not contain a country prefix
When these are encountered, send a message via the help widget and the support team will take a look at FOSSync to see what needs to be corrected.